BBB Issues Warning

The Better Business Bureau issued a warning Tuesday for anyone who receives unsolicited phone calls about medical emergency alarms and other medical supplies who take money for the supplies but never deliver the products.

The BBB said in a statement on Tuesday that callers will claim to be from Medicare or from a well-known medical equipment company.

Customers who ordered the supplies through the unsolicited telemarketer never receive the supplies they paid for, the BBB said.

During other similar calls, the caller asks for the customer’s Medicare or credit card number to complete the order and use “very aggressive sale tactics,” according to the BBB.

“The BBB is urging consumers to use extreme caution if they receive a call claiming to be from Medicare or a company selling any type of medical alarms or equipment,” BBB president Carol Potter said in a statement. “Generally, Medicare does not make these types of unsolicited phone calls.  If a consumer has a question regarding coverage, they should contact Medicare directly using the phone number found on their Medicare card.”

Medical Alert, a well-known company that makes medical emergency equipment said some of the fake callers are using their businesses’ name, the statement said.

Medical Alert’s CEO Mark Leighton said their company never uses unsolicited telemarketing.

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