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The Better Business Bureau is warning area residents about a fraudulent scheme.
Director of Marketing and Public Relations Melissa Ames said they’ve received several reports about a “smishing” scheme where a mass text message is sent to cell phones claiming something is wrong with their credit union account. Smishing is a fishing scheme done by text message.
The message asks for the customer to call a number, which is a fake number, Ames said.
The message reads “ (CREDIT UNION ALERT) Your VISA Card has been block. Please call our customer service at 330-503-3984.”
Ames said consumers should never call an unsolicited phone number. She said if customers want to check on their accounts, look up the number or call the number on statements or bills.