YOUNGSTOWN, Ohio (WKBN) — These past few weeks have been especially busy for local heating contractors, but in many cases, the problems aren’t with the customer’s furnace but what Mother Nature is doing outside.
As temperatures fell to near or below zero, workers with Clayton Heating in Youngstown said their call volume is up. But experts said the problem is not one technicians can fix because it simply may be too cold outside for a furnace to keep up.
“We don’t design our furnaces for two weeks out of our year. We design it for average and that usually is on a 5-degree day to maintain 70 degrees in that building,” said Gene Clayton, owner of Clayton Heating.
Clayton said for every point below that 5-degree figure outdoors, the lower the indoor temperature is likely to fall as well, no matter how high a thermostat is set.
“If people are calling and saying it’s 70, it’s set at 75 and we got 62, be happy you got 62 because that’s all the furnace is capable of doing,” Clayton said.
He said customers can help maintain their furnace’s efficiency by regularly changing filters and making sure exhaust vents from the furnace outside are not clogged with ice.
Clayton said customers should notice an improvement once temperatures outside start rising again.