YOUNGSTOWN, Ohio (WKBN) – Valley residents who pay their local income taxes through Rita (Regional Income Tax Agency) are getting an extended tax deadline.
The Cleveland area company said it has moved the filing deadline to Monday at 11:59 p.m.
Local cities included in the extension are: Youngstown, Campbell, Girard, McDonald, East Palestine, New Waterford, Salineville and Wellsville.
The website was problematic the few days before the April 15 deadline. The tax agency said it experienced an “unprecedented demand” for online services, including the electronic filing of municipal income taxes in dozens of communities across Ohio.
Earlier this year, the agency announced it would no longer routinely mail paper forms and recommended that taxpayers file online, call for forms or download forms from its website.
The problem is so many people waited until the last minute to file, said Steven Presley, treasurer of the tax agency’s board.
RITA has answered more than 200 phone calls an hour and helped more than 100 taxpayers an hour in person at its Brecksville office through midnight Tuesday, according to a notice from the agency.
“The agency is further continuing to expand access to meet this extraordinary request for contact,” the notice said.
RITA handles taxes for 240 Ohio communities.
The Associated Press contributed to this report.