AUSTINTOWN, Ohio (WKBN) – October is National Cyber Awareness Month and Ohio Attorney General Mike DeWine is investigating an issue involving cyber viruses.
So far, 50 Ohioans have called and complained to DeWine’s office about someone pretending to be with Microsoft warning that there may be a virus on their computer. Anyone who has received a cold call like this should ignore it.
Matthew Cota of the PC Doctor computer repair center said large companies like Microsoft do not have the time or inclination to cold call people about viruses on their computer. He said the callers are just trying to gain access to a computer to steal personal information and eventually steal money.
If someone has gained unauthorized access to a computer, a local technical expert is needed to help.
“Eighty percent of the work we have is to repair systems that have been damaged from either Internet junk and malware viruses or some software that is damaging the system,” Cota said.
He said the malicious programs are built to slow the system down or take personal information from the computer. Cota said the people targeted for these computer virus calls are the people who are easiest to find.
“You can find traces of a person online even with a small amount of searching,” Cota said.
The best advice is to just hang up.