Callers flood lines during ‘Call a Counselor’


BOARDMAN, Ohio (WKBN) – People with questions about addiction and mental health issues flooded the phone lines to “Call a Counselor” at the WKBN studio on Thursday.

A room full of licensed professionals answered 115 calls in three hours, with 54 of them addiction-related. Some called with concerns about loved ones, others wanted information on dealing with depression or finding a support group.

Those involved said it is important for people to reach out for help if they need it and not stay isolated.

“I think it gives people the opportunity to get information quickly in real time and to ask a variety of different questions about their particular situation without having to schedule an assessment appointment,” Kathie Chaffee, executive director of the Columbiana County Mental Health and Recovery Services Board, said.

Last year, the event drew approximately 80 callers.

Anyone who needs help and missed the event can call 211, which is the Help Hotline.

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