ALLIANCE, Ohio (WKBN) – Police say a woman from Alliance called 911 on Monday because she was upset over her Chinese food order.
On Wednesday, WKBN got hold of that call and headed straight to police for answers.
“Alliance police and fire, where is your emergency?,” the dispatcher asks.
“At Main Moon in College Plaza,” the caller replied.
When the dispatcher asks what the problem is, the caller, Tracey McCloud, 44, said “I have bought some Chinese food and it’s not to par to me and I asked to get my money back and they’re acting like they don’t understand me. They took my food and won’t give me my money back.”
She called from the Main Moon restaurant on East State Street.
“She called 911. Tied up an operator, tied up officers. She had no emergency that justified her calling 911. So we did file charges,” Alliance Police Sgt. Mike Yarian said.
McCloud was charged with misuse of 911, a misdemeanor.
The call continues with the operator clarifying the reason for McCloud’s call.
“And this is why you called 911,” the dispatcher said.
“What am I supposed to do, jump over the thing and beat them up and get my money back?,” McCloud said.
“No, you could have called the regular police line instead of the life-threatening emergency line,” the dispatcher tells her.
McCloud then said she was transferred to 911 from the non-emergency line.
But Yarian disputed that claim.
“If she called a non-emergency line like she claims, there is no way it could come through 911,” he said.
Reporter Greta Mittereder spoke with McCloud over the phone for her side of the story, but she declined an interview. Her lawyer advised her to not talk at this time.
And this is not the first time she has been in trouble. She was charged with assaulting her husband in May.
McCloud is expected to be in court on these latest charges on Friday.
The restaurant’s owners said they refunded the money to McCloud’s credit card.