Verizon or Sprint customer? You could get some money back

Political cellphone generic

COLUMBUS, Ohio (WKBN) – Verizon or Sprint customers who experienced unauthorized third-party charges on their cell phone bills dating back to July 2010 may be eligible for refunds, according to a release sent Tuesday from Ohio Attorney General Mike DeWine.

Verizon and Sprint customers have until Dec. 31 to seek a share of the $120 million allocated for consumers under national “mobile cramming” settlements announced earlier this year.

“If your Verizon or Sprint cell phone bill was higher than expected in the last few years, you may be entitled to a refund,” Attorney General DeWine said. “Hundreds of thousands of Ohioans were estimated to qualify under these settlements, and we’re encouraging eligible consumers to submit a claim by the Dec. 31 deadline.”

Verizon customers can submit their claims at Verizon’s online settlement site, or call 888-726-7063, while Sprint customers can do the same at Sprint’s website, or call 877-389-8787.

Similar settlements were reached with AT&T in October 2014 and T-Mobile in December 2014.

“Cramming” is the practice of adding small fees to customers’ bills for premium services that they did not request. All four carriers announced that they would stop billing customers for commercial premium text message subscription services (the largest source of mobile cramming) in the fall of 2013 after the states began investigating.

Copies of the Verizon and Sprint settlements, which were first announced in May, are available on the Ohio Attorney General’s website.

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