Help Hotline Crisis Center unveils new online database

The website works just like the current 211 phone service

The Help Hotline Crisis Center unveiled its new online database on Tuesday.

YOUNGSTOWN, Ohio (WKBN) – Another tool is available to those who need help in the Valley.

The Help Hotline Crisis Center unveiled its new online database on Tuesday.

The website works just like the current 211 phone service. If you are in need of a service or a counselor through the agency’s suicide hotline, you can go onto the website and easily find the help that is available in the community.

“It is very simple to go to our website, press the button that says ‘211 online database,’ and then in turn, you put in what your need is,” said Help Hotline Crisis Center CEO Vince Brancaccio.

Brancaccio said a user can simply enter in his or her zip code to find all of the available resources in the community.

Help Hotline has been in the Valley since 1971. Last year, the Help Hotline answered 190,288 calls from people looking for assistance with food, housing, mental health and addiction services, housing and more.

More information on Help Hotline’s services is available on its website.

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