Call-a-Counselor: Advice from mental health experts

Certified counselors took calls Thursday evening to answer mental health or addiction questions

First News hosted a Call-a-Counselor event to raise mental health and addiction awareness.


YOUNGSTOWN, Ohio (WKBN) – First News hosted its third Call-a-Counselor event Thursday evening, encouraging people to reach out to one of ten mental health experts about problems they are facing.

Whether a problem with addiction, feelings of loss and loneliness or another issue affecting a person’s life, viewers could call a hotline to speak to a professional for help.

Certified counselors from Mahoning, Trumbull and Columbiana Counties participated, answering calls from 106 people.

Around half the people called in about themselves and the other half called about someone else.

“We had a call about a 4-year-old and we had a call from an 87-year-old,” said mental health expert Kathie Chaffee. “I think this just reinforces the fact that these issues occur across the age span.”

There were several calls about addiction.

Chaffee urged people to find a counselor if things aren’t getting better:

Nancy Montagna from Coleman Behavioral Health talked about the symptoms of depression and how to treat it:

Gary Folkwein from Alta Behavioral Health said treating children for mental health issues is different than treating adults:

Addiction specialist Dr. Dan Brown discussed the heroin epidemic in this country and how to help addicts:

WKBN’s Call-a-Counselor hotline is now closed but if you would like to talk with someone, please call the Help Hotline for free, confidential support.

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