Deaf New Jersey woman sues Taco Bell over drive-thru orders

She says the company and its restaurants failed to accommodate her at drive-thru windows

FILE - This Friday, May 23, 2014, file photo, shows the sign at a Taco Bell in Mount Lebanon, Pa. Taco Bell is starting delivery service on Wednesday, July 8, 2015, in certain markets in a partnership with the startup delivery company DoorDash. Delivery will be available initially in more than 90 cities and more than 200 restaurants around Los Angeles, San Francisco and Dallas. (AP Photo/Gene J. Puskar, File)
(AP Photo/Gene J. Puskar, File)

TRENTON, N.J. (AP) – A deaf New Jersey woman who primarily communicates in sign language is suing Taco Bell, saying the company and its restaurants failed to accommodate her at drive-thru windows.

Gina Cirrincione says she wrote her order and handed it to an employee at the drive-thru pickup window at a Taco Bell in Pleasantville in January. A video shows an employee saying he would take the order “one time,” but she would have to come inside in the future.

She also claims a drive-thru employee at a Taco Bell in Atlantic City returned a note for food without filling the order.

Cirrincione wants Taco Bell to develop a policy to consider the needs of deaf customers. She’s also seeking damages.

Taco Bell has not returned a call seeking comment.

(Copyright 2016 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.)

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