Sears customers sad to see Shenango Valley Mall location close

The Sears store at the Shenango Valley Mall in Hermitage will permanently close in mid-April

The Sears store at Shenango Valley Mall in Hermitage will close in April of 2017.


HERMITAGE, Pa. (WKBN) – The Shenango Valley Mall will be losing one of its anchor stores in April when Sears closes its Hermitage location.

Loyal Sears customers are sad to see the beloved store go.

“It’s been here since the mall was built. I think it is disappointing because it’s a good place to get appliances. The service is good,” Sheree Zippay said. “Other than that, it’s just like any other department store. The appliances make the difference.”

Sears Spokesperson Tessa Morelli said the decision to close the E. State Street store was “difficult, but necessary.”

“We have been strategically and aggressively evaluating our store space and productivity, and will be accelerating the closing of unprofitable stores as we have previously announced,” she said. “We often hear from our members who are disappointed when we close a store, but our Shop Your Way membership platform, websites and mobile apps allow us to maintain these valued relationships long after a store closes its doors.”

Sears Holdings announced this week that 2017 will bring closures of 30 Sears and Kmart locations, including the Sears in Hermitage.

“Even though this Sears store is small, we bought washers, dryers, refrigerator, freezer, all those things from Sears here and it’s very disappointing,” Carolyn Gonano said.

The store will begin its liquidation sale on January 6 and will permanently close in mid-April. The Sears Auto Center is not closing and will remain open.

“It’s pretty disappointing for the community itself. It’s a big store and a lot of people like to shop here…even when there isn’t good deals, everything you need is here,” Carmen Graziani said.

This is just the latest in a round of closures for the chain, which would bring its roster down to fewer than 1,500 nationwide. The struggling company has been closing Sears and Kmart stores across the U.S.

In October, the company announced the closure of the Sears Appliance and Hardware store in Austintown.

It is also one of several closures in recent years at the Shenango Valley Mall.

“I count on this little mall being here, the Shenango Valley Mall,” Gonano said. “Hermitage, it’s a smaller area. I love going to like, the Eastwood Mall but when the weather isn’t good, it’s a lot better to come here.”

Sears would not say how many workers are affected, but said they are eligible to receive severance and have the opportunity to apply for open positions at other Sears or Kmart stores.

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