Youngstown residents upset by Ohio Edison response time

Ohio Edison said it's bringing in additional crews to deal with the approximately 5,000 customers left without power

Neighbors on the west side of Youngstown want to know when some of their downed lines will be picked up.


YOUNGSTOWN, Ohio (WKBN) – Neighbors on the west side of Youngstown want to know when some of their downed lines will be picked up.

Tuesday afternoon, WKBN spoke to Erica Moore, who said she called Ohio Edison around 2:30 p.m. Tuesday and told them the lines were down in her neighborhood. She said fire trucks came, and a person sat out all night watching the area but no one has been out yet.

Moore said she and her neighbors feel trapped and have no choice but to wait.

“I just don’t feel like we are a priority. This is dangerous, and we’ve got kids. Like, what are you saying? Our kids don’t matter? This is just, it’s an insult,” she said.

Glenn Parker, who lives in the neighborhood, said he couldn’t get into his house due to live wires that were on his porch.

Moore said Ohio Edison told her crews wouldn’t be out to pick up the lines until 6 p.m. Wednesday.

WKBN spoke with Ohio Edison on Tuesday. Spokesman Mark Durbin said there is a process to determine which incidents to respond to first. There are downed wires in various other locations across the Mahoning Valley.

Ohio Edison is bringing in additional crews to deal with the approximately 5,000 customers were without power on Tuesday morning.

“We are also bringing additional personnel from the Cleveland-area, from other Ohio Edison areas and even Toledo Edison to assist with the restoration process,” Durbin said.

The linemen are following a certain order when it comes to getting lights back on: First places like hospitals, then major repairs and finally repair lines to individual homes.

“We do that because it’s the best way to get the most people back on, in the quickest amount of time,” Durbin said. “And to deal with any potential hazardous situations.”

Still, he said it may be until Wednesday night when all power is restored.

Annette Williams is one of the 1,200 people in Austintown who didn’t have power Tuesday morning. She wasn’t home when two trees blew down Monday, taking the electric lines with them. Her mother was trapped inside.

Williams said Ohio Edison said it could be Wednesday before they can address the wires down at her home.

“That wasn’t the answer I needed to hear.” Williams said. “I needed something a little more positive than that.”

Power was knocked out to more than 10,000 customers after a strong storm rolled through the Mahoning Valley on Monday afternoon.

Roofers are also scrambling to get work done, as Sam Boak of Boak Construction has 14 employees out making repairs.

“We are trying to do the best we can and take care of the major problem ones,” Boak said. “We just ask people don’t cry wolf, we will get to it. But don’t jeopardize the rest of your house by doing a knee-jerk reaction and just taking anybody to get up on your roof.”

Ohio Edison has its own team of meteorologists tracking the weather, so Durbin said they’re on alert for the next storm with high winds. That is expected to make its way through the area on Tuesday.

Stay tuned to WKBN 27 First News at 10 and 11 p.m. and check back here for updates on the power outages in the Valley. 

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